The Children’s Room (TCR) creates safe, supportive communities so that no child, teen, or family has to grieve alone.  Grief support services are offered for children and families, for schools, and for community organizations. Services include peer support groups, parent groups, teen programs, and Family Night. Consultations and referrals are also provided.

Program Specialist, Information & Referral (I&R) and Data – Part-Time

Position Summary:

We’re seeking a highly organized and compassionate Program Specialist to support our information & referral (I&R) and data systems. This direct service role plays a key part in ensuring families receive timely and grief-informed care from their first contact with TCR. You’ll maintain accurate records, manage I&R communications (directly with families and professionals), organize referral resources, and support program data tracking. The position reports to the Program Director, Center-Based Services. It is a hybrid position with required in-person hours at the TCR office in Arlington, MA.

Non-Exempt Part-Time (approximately 16-20 hours a week)

Responsibilities including but not limited to:

• Direct communication with families regarding their inquiries about services with empathy and care, and correspondence with professionals regarding referrals for additional resources.
• Track information and referral inquiries accurately.
• Maintain and organize I&R records.
• Manage up-to-date resource/referral materials.
• Support program paperwork, family records, and group placement logistics.
• Maintain accurate records in the database and other systems.

You’ll be a good fit for this position if:

• You are flexible and adaptable, with the ability to quickly shift from one situation or task to another
• You are a self-starter with superior organizational skills in addition to excellent attention to detail and accuracy
• You possess the ability to thrive in an environment that is characterized by growth, diversity, and change
  Project management skills are key, as are design skills

Required Skills & Experience:

• Clinical background (or similar experience) with the ability to correspond and communicate directly with TCR participants.
• Detail-oriented and organized with strong administrative skills.
• Comfortable with databases, spreadsheets, and cloud-based systems
• Experience with Google Workspace and/or Google Suite tools preferred
• Warm, welcoming, and professional communication style
• A commitment to supporting children, teens, and families who are grieving

Compensation & Benefits:

TCR offers a competitive nonprofit salary commensurate with experience. This is a part-time, non-exempt position (approximately 16-20 hours).

If you’re ready to join our team, please apply.

Apply HERE  Applications will be reviewed on a rolling basis.

The Children’s Room does not discriminate on the basis of race, color, national origin, sexual orientation, or disability in admission or access to, or employment in it’s programs or activities.